No-Spa Listens, No-Spa Answers! National Information Club for physicians and pharmacists
Over 25,000 physicians and pharmacists from more than 45 Russian cities have taken part in the No-Spa Listens, No-Spa Answers! National Information Club over four years. The club’s call center processed over 100,000 calls. Hot line operators answered the most diversified requests of the club members in the personal assistant format: ticket booking, address searching, scheduling, routes, etc.